If a washer and dryer are shaking excessively even when they don't have a lot of clothes in them, there could be several potential causes, and the motor is one of them. However, there are other factors that could contribute to the shaking or vibrating issue:
Leveling: One of the most common reasons for excessive shaking is improper leveling. If the washer or dryer is not level on the floor, it can cause unbalanced vibrations during operation.
Imbalanced Load: Even with a small load, if the clothes are unevenly distributed inside the drum, it can lead to imbalanced spinning and cause the machine to shake.
Damaged or Worn Parts: Several components, such as drum bearings, suspension springs, shocks, or rubber feet, can wear out or become damaged over time, leading to increased vibrations.
Transport Bolts: If the washer or dryer was recently moved, and the transport bolts were not removed or properly reinstalled after transportation, they can cause excessive shaking during operation.
Motor Issues: The motor itself could be malfunctioning or have loose parts that cause extra vibrations during operation.
Flooring: The type of flooring and its stability can also impact the amount of vibration. Uneven or weak floors may amplify the shaking.
To troubleshoot and address the issue, consider the following steps:
Leveling: Ensure that the washer and dryer are on a level surface. Use a level tool to check and adjust the feet if needed.
Load Distribution: Always distribute clothes evenly inside the drum to prevent unbalanced loads.
Transport Bolts: If the machine was recently moved, check the user manual for instructions on removing transport bolts.
Inspect Components: If you're comfortable with appliance repair, you can inspect and check for any visibly damaged or worn parts. Otherwise, consider calling a professional technician.
Floor Stability: If possible, place the washer and dryer on a sturdy floor, such as a concrete surface, to minimize vibrations.
If you've tried these troubleshooting steps and the issue persists, it's best to seek help from a qualified appliance repair technician. They can diagnose the problem accurately and recommend the necessary repairs, which may include motor repair or other component replacements. Remember, when dealing with appliances, always prioritize safety and consult professionals when needed.