I can share some common examples of bad experiences that might lead people to say they will never buy from a particular company or use their services again:
Poor Customer Service: Experiencing unhelpful, rude, or unresponsive customer service can be frustrating and may lead to customers seeking alternatives.
Defective or Low-Quality Products: Receiving products that are defective, low-quality, or not as advertised can erode trust in a company's offerings.
Billing Issues: Facing problems with incorrect billing, overcharging, or difficulty in getting refunds can lead to negative perceptions of the company.
Delays and Unreliable Delivery: If a company consistently fails to deliver products or services on time or provides unreliable shipping or delivery options, it can be a significant turn-off for customers.
Hidden Fees or Fine Print: Companies that surprise customers with hidden fees, unclear pricing, or confusing terms and conditions can cause frustration and loss of trust.
Data Breaches or Privacy Concerns: Mishandling customer data, experiencing data breaches, or neglecting privacy can significantly impact a company's reputation.
Lack of Accountability: Companies that avoid taking responsibility for mistakes or fail to address customer complaints may lose trust and loyalty.
Unethical Practices: Engaging in unethical behavior, such as false advertising, deceptive marketing, or poor treatment of employees, can lead to a loss of customer confidence.
Inflexible Policies: Companies with rigid return policies, limited warranties, or poor support for product issues may drive customers away.
Unresolved Problems: When customers face recurring issues with a company's products or services and those problems remain unresolved, it can be a significant deterrent for future interactions.
Remember that each person's experience with a company can differ, and one bad experience might not be representative of the entire company's performance. However, repeated patterns of negative experiences can lead individuals to avoid doing business with a particular company in the future.