Flipkart customer care can be reached through various channels. To contact Flipkart's customer support, you can follow these steps:
Through the Flipkart App or Website:
- Open the Flipkart app or visit the official Flipkart website (www.flipkart.com).
- Log in to your account (if you have one). If not, you can proceed without logging in.
- Scroll down to the bottom of the page or click on the "Help Center" link.
- Here, you will find a list of frequently asked questions (FAQs) and topics. You can try to find the answer to your query in the FAQs.
- If you still need help, click on the "Contact Us" or "24x7 Customer Care" link.
- Choose the relevant issue or category that best matches your query (e.g., Order Status, Return, Refund, etc.).
- You will be presented with options to contact Flipkart support via chat, email, or phone. Select the preferred method.
Using the Flipkart Mobile App:
- Open the Flipkart app on your mobile device.
- Tap on the "☰" (menu) icon located on the top-left corner of the app.
- Scroll down and click on the "Help Center" option.
- Follow the same steps as mentioned above for the website to access customer care options.
Direct Phone Call:
- Flipkart has a customer care helpline that you can call directly to speak with a customer support representative. The phone number may vary based on your location, but the general Flipkart customer care helpline number is 1800-208-9898.
Social Media:
- You can also reach out to Flipkart's customer support through their official social media channels like Facebook or Twitter. They often have dedicated support teams handling queries raised on these platforms.
Please note that the contact details and procedures might change over time. If you are unable to find the appropriate contact information on the Flipkart website or app, you can try searching online for the most up-to-date contact information or visit the official Flipkart Help Center for the latest information.