Resetting a Whirlpool commercial washer may vary based on the specific model you have. However, a common method to reset many Whirlpool washers is by following these general steps:
Unplug the Washer: Make sure the washer is completely disconnected from the power source.
Wait for a Few Minutes: Leave the washer unplugged for at least 5 minutes. This allows any internal capacitors to discharge and clears the memory.
Plug it Back In: After the waiting period, plug the washer back into the power source.
Turn it On: Press the power button or turn the dial to start a new cycle (you can select any cycle other than the drain mode).
Test the Washer: Check if the washer starts a new cycle properly and is no longer stuck in drain mode.
If the above steps don't work, you can try performing a master reset by following these additional steps:
Unplug the Washer: Once again, make sure the washer is disconnected from the power source.
Locate the Control Panel: Find the control panel on your washer. Depending on the model, there might be a hidden reset button behind the control panel or a combination of buttons to press for a reset.
Press the Reset Button or Combination: If there's a reset button, press and hold it for a few seconds. If there's a combination of buttons, press and hold them simultaneously for a few seconds.
Plug it Back In: After performing the reset, plug the washer back into the power source.
Test the Washer: Turn the power on and try running a new cycle to check if the issue has been resolved.
If the washer still remains stuck in drain mode after attempting both the general reset and master reset methods, it may indicate an underlying issue with the washer's control board or electronics. In such cases, it is advisable to contact Whirlpool's customer support or seek assistance from a professional appliance repair technician to diagnose and fix the problem.