If your newly bought chest freezer is not freezing after 11 hours of being plugged in, there could be several reasons for this issue. Here are some common possibilities:
Incorrect Temperature Settings: Check that you have set the freezer to the appropriate temperature setting. It's possible that the temperature control knob or digital display is not set correctly, preventing the freezer from cooling.
Power Supply Issues: Ensure that the freezer is receiving power and that it is properly plugged into a functional electrical outlet. Double-check the power cord and try plugging it into a different outlet to rule out any power supply problems.
Compressor Delay: Some freezers have a built-in delay on the compressor, which is the cooling mechanism. It's normal for the compressor to have a delay before it starts working, usually lasting a few minutes to a couple of hours. However, 11 hours is longer than usual, so this might not be the primary cause.
Defective Compressor: The compressor is responsible for cooling the freezer. If it's defective or not functioning correctly, the freezer will not cool properly. Defective compressors can sometimes occur in new appliances due to manufacturing issues.
Refrigerant Leak: If there is a refrigerant leak, the freezer will not be able to cool properly. This issue requires professional repair, and it's essential to contact the manufacturer or a qualified technician.
Door Seal Problems: Make sure the freezer's door is closing tightly and that the door seal is in good condition. A faulty door seal can lead to warm air entering the freezer and hindering the cooling process.
Factory Defect: In rare cases, the freezer may have a factory defect that is preventing it from cooling correctly. If you suspect this is the case, contact the retailer or the manufacturer for a replacement or repair.
If you have checked the temperature settings, power supply, and door seal, and the freezer still isn't cooling, it's best to reach out to the manufacturer's customer support or contact a professional appliance repair technician to diagnose and resolve the issue. Since it's a newly bought appliance, it should still be covered by the manufacturer's warranty, so don't hesitate to take advantage of that if needed.