If you're experiencing water collection in the bottom of your LG French door refrigerator, even after turning off the ice maker and draining the water tank, there could be a few possible causes for this issue. Here are some potential reasons to consider:
Clogged or Frozen Defrost Drain: The defrost drain in your refrigerator may be clogged or frozen, preventing water from properly draining out. This can lead to water accumulation in the bottom of the fridge. Try locating the defrost drain and clearing any blockages using a pipe cleaner or a mixture of warm water and mild detergent. You may need to access the drain through the freezer compartment.
Improper Leveling: Check if your refrigerator is properly leveled. If it's not, water may not be flowing to the drain pan correctly, leading to accumulation in the fridge. Adjust the leveling feet to ensure the refrigerator is level from front to back and side to side.
Damaged or Misaligned Water Line: Examine the water supply line that feeds the ice maker and dispenser. If it's damaged or not properly connected, it could be causing a leak that results in water pooling in the refrigerator. Inspect the water line for any cracks or loose connections and replace or repair as needed.
Faulty Water Inlet Valve: A malfunctioning water inlet valve can cause water to continuously flow into the refrigerator, even when the ice maker is turned off. This can lead to excessive water accumulation. Consider checking the water inlet valve for any signs of damage or malfunction. If necessary, consult a professional technician to replace the faulty valve.
If the issue persists even after attempting these troubleshooting steps, it's recommended to reach out to LG customer support or a qualified appliance repair technician for further assistance. They can provide more specific guidance based on your refrigerator model and help diagnose and resolve the problem.