If the washing machine in your new flat is dirty and you find it unsuitable for use, it's generally a good idea to bring this matter to the attention of your landlord or property manager. Here are some steps you can take:
Inspect the Lease Agreement: First, review your lease agreement or rental contract to understand the landlord's responsibilities regarding maintenance and repairs. It may outline the obligations of both parties when it comes to appliances like the washing machine.
Document the Condition: Take pictures or videos of the dirty washing machine as evidence of its current state. This documentation can be helpful if any disputes arise later on.
Contact the Landlord or Property Manager: Reach out to your landlord or property manager and inform them about the dirty washing machine. Be polite and explain the situation, expressing your concerns about its condition and how it might impact your ability to use it properly.
Request Cleaning or Repair: Depending on the condition of the washing machine, you can request the landlord to either clean it thoroughly or arrange for a professional repair service to address any issues.
Discuss Solutions: During your communication with the landlord, be open to discussing possible solutions. This could include having them hire a professional appliance cleaner or repair technician to address the washing machine's condition.
Keep Records: Keep records of your communication with the landlord, including dates, times, and any agreements or resolutions reached. This will help you keep track of the situation and can be valuable if further actions are needed.
Remember, it's the landlord's responsibility to provide a safe and habitable living environment, which includes ensuring that essential appliances like the washing machine are in good working condition. By informing your landlord promptly and working together to find a solution, you increase the chances of resolving the issue effectively. If the landlord is unresponsive or refuses to address the problem, you may need to check local tenant laws or seek advice from a tenant's rights organization to know your options moving forward.