Experiencing an electric shock from a newly purchased fridge is a serious concern and should be addressed promptly. Here are a few steps you can take to address the issue:
Ensure your safety: If you continue to experience electric shocks from the fridge, avoid touching it and immediately disconnect it from the power source. Your safety is the utmost priority.
Contact customer support or the manufacturer: Reach out to the customer support or the manufacturer of the fridge as soon as possible. Provide them with details about the issue, including the fact that you are experiencing electric shocks from the appliance.
Seek professional assistance: It is strongly advised to have a qualified electrician or appliance technician inspect the fridge to identify the source of the electrical shock. Do not attempt to fix the issue yourself, as it may pose further risks and void any warranty on the appliance.
Avoid using the fridge: Until the issue is resolved, refrain from using the fridge to prevent any potential harm or damage.
Document the issue: Keep records of your interactions with customer support, the manufacturer, and any professionals involved in inspecting or repairing the fridge. This documentation may be useful if you need to request a replacement or seek compensation.
Remember, your safety should always come first when dealing with electrical issues. Promptly contacting the appropriate professionals and taking the necessary precautions is crucial to addressing the problem effectively.