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When both lights go out in the fridge freezer section, it typically indicates a problem with the refrigerator's electrical system or lighting components. Here are some possible reasons why both lights might go out:

  1. Power Interruption: The most common and straightforward reason for both lights going out is a power interruption. Check if the refrigerator is still plugged in properly and if there is power to the outlet. If there was a power outage or a circuit breaker tripped, restoring power should bring the lights back on.

  2. Light Bulb Issues: If both lights are not working, it's possible that both bulbs have burnt out. Over time, refrigerator light bulbs can lose their brightness and eventually fail. Consider checking the bulbs and replacing them with new ones if needed.

  3. Faulty Light Switch: The light switch, which is usually located near the door or inside the refrigerator, might be malfunctioning. If the switch is stuck or not making proper contact, it can prevent the lights from turning on when the door is opened.

  4. Wiring Problems: There could be issues with the wiring connecting the lights to the refrigerator's electrical system. Damaged or loose wires can disrupt the electrical flow, leading to a loss of light.

  5. Electronic Control Board Failure: Some modern refrigerators have electronic control boards that manage various functions, including the lighting. If the control board is faulty or damaged, it could lead to light malfunctions.

  6. Door Switch Problems: Most refrigerators have door switches that detect when the door is opened or closed. If the door switch is faulty, it may not register when the door is open, causing the lights not to turn on.

To troubleshoot the issue and determine the exact cause of both lights going out, you can try the following steps:

  1. Check the power supply and ensure the refrigerator is plugged in and receiving electricity.

  2. Inspect the light bulbs to see if they are burnt out, and replace them if necessary.

  3. Test the light switch to make sure it's functioning correctly. If it's faulty, consider replacing it.

  4. If you're comfortable working with electrical components, you can inspect the wiring for any visible damage or loose connections. If you find any issues, they may need to be repaired or replaced by a professional.

  5. If none of the above steps resolve the problem, there may be an internal issue with the electronic control board or door switch, in which case, it's best to contact a qualified appliance repair technician for further diagnosis and repair.

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