Lowe's did not offer free installation of washers and dryers as a standard service. Installation services at Lowe's typically come with an additional cost. The exact fee and availability of installation services may vary depending on the specific location and the type of washer and dryer being installed.
To get the most accurate and up-to-date information, I recommend checking directly with your local Lowe's store or their website for the latest details on installation services, including any potential promotions or offers that might be available.